Privacy Policy
How Udhayaa Textiles collects, safeguards, and respects client information, proprietary tech packs, custom apparel specifications, and digital communications.
Scope & Commitment
Udhayaa Textiles ("we," "our," or "the Company"), headquartered in Erode, Tamil Nadu, with manufacturing facilities in Tiruppur, Tamil Nadu, is committed to safeguarding the privacy and confidential assets of our commercial partners, wholesale buyers, apparel brand managers, and website visitors.
This Privacy Policy governs the manner in which we collect, maintain, protect, and disclose information gathered through our digital portal (udhayaatextiles.com), electronic mail, Request for Quotation (RFQ) submissions, sample request forms, and bilateral communications.
By submitting inquiries, requesting swatches, sharing tech packs, or placing production orders with Udhayaa Textiles, you acknowledge and agree to the practices outlined in this policy.
Information We Collect
In the course of delivering custom apparel manufacturing and export services, we collect information across three primary categories:
badge Business Contact Data
- Representative Name & Job Title
- Corporate Email Address
- Direct Telephone / WhatsApp Number
- Company Legal Name & Country of Registration
- Corporate & Delivery Destination Addresses
architecture Manufacturing & Design Data
- Apparel Tech Packs & CAD Diagrams
- Graded Measurement Specifications
- Fabric GSM, Composition & Yarn Specs
- Vector Artwork, Screen Prints & Embroidery Files
- Custom Neck Labels, Hang Tags & Packaging Specs
devices Technical & Device Information
Standard server logs including IP addresses, browser specifications, operating system versions, referral URLs, page engagement metrics, and session timestamps gathered automatically to optimize site performance and protect against malicious cyber traffic.
How We Use Your Data
We process collected data exclusively for legitimate commercial manufacturing objectives:
- check_circle Quotation & Cost Engineering: Analyzing your fabric requirements, stitch details, and order volumes to calculate accurate Bill of Materials (BOM) and FOB/CIF pricing.
- check_circle Sampling & Prototyping: Sourcing knitting yarns, lab-dip dyes, and embellishment dies to produce physical counter-samples according to your specifications.
- check_circle Production Orchestration: Programing knitting cylinders, cutting markers, screen print stencils, and sewing assembly lines in Tiruppur.
- check_circle Logistics & Customs Filing: Generating commercial invoices, packing lists, Bills of Lading, and certificates of origin for port dispatch and courier shipments.
* We do not sell, lease, rent, or trade your commercial contact details or proprietary design specs to any commercial data brokers or marketing networks under any circumstance.
Tech Pack & Design Confidentiality Guarantee
Every tech pack, garment silhouette, grading table, embroidery layout, and private label asset shared with Udhayaa Textiles remains the exclusive intellectual property of the client. We enforce strict internal non-disclosure protocols across all production divisions.
Our confidentiality protocol guarantees:
- Zero Reproduction: Your proprietary designs, cuts, and custom graphic artworks will never be manufactured for or offered to any other buyer.
- No Public Showcase Without Consent: Garments manufactured under custom private label agreements will not be featured on our digital portfolio, social channels, or factory showroom displays without explicit written authorization.
- Secure Disposal: Extra sample cut-offs, rejected embroidery stencils, and printing plates containing client logos are securely decommissioned post-production to prevent counterfeit or unauthorized circulation.
Third-Party Integrations & Logistics Partners
To maintain smooth enterprise communication and international order fulfillment, certain necessary data points are processed by trusted third-party service providers bound by confidentiality and data processing standards:
Transfers contact and quotation form inputs securely over SSL directly to our corporate email servers.
Facilitates instant real-time factory floor updates, swatch previews, and communication with our sales directors.
Provided with recipient consignee name, destination port/address, and phone number for air courier swatches and bulk container manifests.
Data Security, Storage & Retention
We implement commercial-grade administrative, technical, and physical safeguards to protect client records from unauthorized access, loss, or alteration. All electronic communications, CAD patterns, and client purchase orders are retained on encrypted cloud systems with multi-factor authentication.
Data Retention Periods: Active client tech packs and size specifications are retained for a minimum of 36 months to facilitate re-orders and seasonal replenishment. Inactive quotation records or unconfirmed inquiries are purged periodically in compliance with statutory records retention mandates.
Buyer Rights & International Compliance
In alignment with the Indian Digital Personal Data Protection Act (DPDP) 2023, the EU General Data Protection Regulation (GDPR), and international trade conventions, commercial buyers maintain explicit rights regarding their recorded business data:
Request a complete copy of all personal records, archived tech packs, and invoice histories held by our office.
Update contact details, delivery addresses, GST/VAT identifiers, or authorized company personnel designations.
Request the permanent deletion of CAD specs, contact info, and quotation records subject to legal tax audit obligations.
Opt out of promotional manufacturing updates or seasonal fabric availability alerts at any moment.
Contact & Grievance Redressal
For inquiries regarding this Privacy Policy, data access requests, or custom bilateral Non-Disclosure Agreements, please contact our designated compliance officer:
Compliance & Legal Relations Department
Udhayaa Textiles
Periyasemur, Erode – 638004,
Tamil Nadu, India
Palayakadu, Tiruppur – 641601,
Tamil Nadu, India
Any revision to this Privacy Policy will be posted immediately with an updated "Effective Date". Continued interaction with Udhayaa Textiles following published updates constitutes acceptance of the modified terms.
Launch Your Apparel Project Securely
Get in touch with our export managers for customized quotations, sampling schedules, and factory visits in Tiruppur.